- Angielski, Portugalski
Zasady anulowania rezerwacji
Zwrot 100% środków w przypadku anulowania 30 dni przed datą przyjazdu. Zwrot 50% środków w przypadku anulowania 14 dni przed datą przyjazdu.
Great location and great property!
First of all, the photos do not do this house justice! It is lovely and the whole place is so spacious and clean looking! The rooms are beautiful and the games room was a perfect touch for the 1 rain day we had. We just went in there, linked music to the big screen and the day/night was sorted! The pool area is clean and gets the sun in the afternoon and into the night which is handy after a day at the park! The location is perfect! The resort itself is beautiful and clean with lots of facilities which we didn't get much use of because we were so busy in the parks! There is everything you need close by- supermarkets, gas stations, restaurants and most importantly, DISNEY!! We were very impressed with how close the Disney parks were. James himself was an absolute gentleman. We had 2 minor problems and he came and sorted them that same day with no problems at all and is quick at replying to messages. This was the best family
holiday we have ever had and we would highly recommend this villa! Thanks James.
Just like the pictures!
Everything was great. The owner was very friendly and always wrote us back promptly answering us. We have nothing bad to say about it at all! We will definitely be returning in the future!
Beautiful, well maintained property perfect for families with kids
We had a wonderful stay at the home in Reunion. It is a beautiful home located on the golf course in a gated community. The game room was perfect for entertaining our children on the days it rained. When it wasn’t raining they were in the pool. The owner was very quick to answer any questions we had. Beds were all comfortable and kitchen had all supplies you could need. Location is wonderful with a grocery store, gas station, pharmacy, and several different restaurants nearby. It’s also close to Disney if you are in the area to visit the parks. We even took a day off from the parks to enjoy the amenities of the house. We will definitely be staying here again when our travels bring us back to the Orlando area!
Good Morning Lori. It was so wonderful having your family as my guests recently. It pleases me so much to know that my sincere efforts put into making this home the best it can be for my guests are appreciated by the people who choose to stay. I have enjoyed meeting so many wonderful folks like yourselves who have visited the area and chose to stay in my home in the resort reunion. I thank you for your being honest and calling your experience like it was during your stay. I will be so happy to have your wonderful family as my guests again I truly look forward to that day I wish for you and your family Gods blessings always Thanks. Jim.
Maintenance Issues A Problem! Size/Location is Nice Though
We booked this house for the attractive price. We would have been content, generally, given the price. However, several things happened and we strongly recommend that you ASK before you book: Do you have a maintenance team and can they be there ASAP if something goes bad?
Unfortunately, this wasn’t the case for this house. My husband is a maintenance/electrical engineer by trade and we were in Orlando for a VACATION. He ended up having to leave a Disney park/family to perform maintenance in this property’s aged refrigerator in order to save over $300 worth of food (we were staying for 11 days) We still lost about $50 in meat and ice cream products, plus my husband’s Park time.
The owner reimbursed $100 for our loss.
We asked the owner in person (he stopped by to reimburse us) to snake the shower that wasn’t draining properly (standing water every shower) and he just told my husband he could snake the shower, easy fix. He was more concerned about talking about how people abuse his property and he doesn’t make money off any of us.
I’m sorry, but I’d pay an extra couple hundred bucks next time for a property with proper care and ownership.
A few items to note:
-tiny ants in the kitchen
-clothes dryer needs maintenance
-extra apartment/game room musty/smoky (we bought air fresheners for the apartment and used a fan to get air rotation)
-you CANNOT adjust thermostats in this house
-toilets frequently clogged (it is set on 76)
-all of the refrigerators need to be updated
-light bulbs needed to be replaced and were...by my husband
-we arrived to dirty dishes in the dishwasher
-if you want to use the gas grill, you have to provide the gas if it’s out. They don’t check it. So, to the next guest, enjoy! Also provided by us.
-I couldn’t find any paperwork or instructions in the house regarding our stay or how to leave the house when our stay was over.
-I specifically asked about firework viewing before I booked and was told we could see from the house occasionally. Because of the location of the house, this is 100% impossible. Owner later told me we could go to the main clubhouse bar on the 11th floor and watch from there.
-wasps nest on top balcony. We purchased spray and my husband took care of that as well.
As for the positives:
Great resort location. Close to Disney. Ample space for a family. Pool was nice. Kids enjoyed game garage.
In closing, prove there is a maintenance crew for your rental! It’s worth it!!
I was perfect for what we needed.
I was perfect for ours needs.
Amazing house. Amazing property owner. Thank you!
Thank you for an amazing stay in Orlando.
The house was perfect for our family, spacious bedrooms and private baths for each bedroom. The house was clean and everything was ready for our arrival. The carpets seemed newly cleaned. We read that the previous renter had trouble with one of the toilets og unfortunatly so did we. When that is said, James acted incredably and impressively quick. Han fixed the problem and litteraly was on his hands and knees cleaning the floor the same night as it happened. These things happen when renting a house and it could not have been resolved in a better manner. We had no more problems after this incident. The pools was excellent and a perfect size for us. Our five year old son learn to dive and swim during our stay and the layout of the pools should get some of the credit. Due to a storm one of the days, the pools got a lot of debris in it. This was fixed the next day. EXCELLENT SERVICE!
Its proximity to the parks and everything you would need in regards to stores/phamacies/dining is very good. Orlando traffic is a problem, but this has nothing to do with James so as long as one plans for a bit traffic, you´re set for an amazing holiday.
James is quick to reply, a nice guy and extremely serviceminded. We did not see or experience anything about the mold in the garage/cinema that is mentioned in the previous review so if this actually was a problem, it has been resolved as well. We recommend this house and would love to stay in this house again sometime.
Again, THANK YOU for an amazing holiday.
Oliver, Thomas and Henriette.
Thomas I appreciated having your family as my guests. Thank you for choosing my property. It means so much to know you were completely happy during the entire stay in my Vacation Home. I did the SAME SERVICE for your family as I have given TO ALL MY past GUESTS while STAYING in this VACATION HOME. I make myself AVAILABLE 24/7 7 DAYS A WEEK WHEN I'm NEEDED I'm there to rectify any issue as QUICKLY as possible. ALWAYS """ My practice has been to provide to all my guests the same service I would expect if my family were spending a Vacation in a rental home owned by another host""". It is wonderful to hear of your son learning to swim during your stay and also learning to dive These memories will never be-forgotten I am looking forward to your returning in the future. Thanks for being wonderful guest. My wishes May gods blessings always be with your family. Cheers. Jim Hafford