Udostępnianie bezpiecznego dużego domu jednorodzinnego w pobliżu miasta, zakupów, rozrywek
Usługi na miejscu
Urządzanie przyjęć jest dozwolone
Palenie jest zabronione
Zwierzęta są akceptowane
Dzieci są akceptowane
Maksymalna liczba osób:8
Zasady anulowania rezerwacji
Anulowane rezerwacje nie otrzymają zwrotu
Great Place - Could be managed better
This is a huge place, and that is excluding the basement, which is rented out separately. there are a lot of things available and we found almost everything we wanted there. but we also thought it could be better managed. For instance, the heater on the bottom floors was not working when we checked in - the problem got fixed after a few days. Similarly, part of the house lost electricity, and that problem was not fixed. It wasn't a problem because there were many other rooms to spend our time in, but there seemed to be a lack of attention being given to the house. The pots and pans to cook could be in a better state, the dishwasher could be working, and the cleaning lady could have done a better job, the fireplace could have been easier to operate. But having said that, we didn't really feel that we were missing a lot - we had a fun time overall. Bottomline - it is a great place to stay, but don't go expecting perfect management.
Beautiful home, owners were not! Their lack of concern literally left us cold!
This should have been a time to celebrate with our family but instead we we're left scrambling to find options to stay warm when the weather turned cold. The owners did not help to resolve but did remind us that the weather in MD IS different than CA!? That only helped us to decide to vacate early to find warmer accommodations. The only resolution Home Away offered was to give us a 100.00 allowance for space heaters. Due to the size of the home this was inadequate. With little concern for the traveler once monies are paid, we will not be using Home Away again.
We though we can accommodate you the best but unfortunately our heater got out of order without our prediction . I understand what you are talking about but if you were not ok with it you could cancel on the first 2-3 days! Although we asked technician Ivan to check it out , he could not figure it out what is going on! It takes us a while to get another appointment with another professional technician to take a lo K at heater. Finally , he told us we have to change the whole Ac and heater system .
We changed the whole heater and Ac system just a week ago .
Everything is fixed now . Heater is now in perfect great condition for future guests!
Sorry that was a bad luck !!!
Beautiful area and good amenities
First night was difficult since AC was not working properly. But the property owner responded fairly quickly and made arrangements for us. Overall, we enjoyed our stay.