Jaime From Sextant Stays
- Angielski, Hiszpański
Udogodnienia dotyczące bezpieczeństwa
Usługi na miejscu
Przyjęcia nie są dozwolone
Palenie jest zabronione
Zwierzęta nie są akceptowane
Dzieci są akceptowane
Minimalny wiek wynajmującego:18
Maksymalna liczba osób:4 (do 4 dorosłych)
Jet Ski Time!!
Went down to Miami for the water sports, we come every year at the end of the summer and by far this is the best spot for the money. My parents would even love it. Its not rowdy, nice and tranquil. Overnight security is a plus with 24/7 bell service.. I mean they don't even tell you half of the stuff you are getting. Just an overall great experience.
We’re so glad to hear that! Your group is welcome back anytime and we hope to see you soon!
Was a very wonderful view from the balcony . Spacious and very clean apartment. Really enjoyed our stay.
Great Family vacation location
My family enjoyed staying at this lovely property. It was spacious with a great view! Easy check in and communication.
Clean Room, Horrible Management
We didn’t get the room we booked. The refrigerator didn’t work, causing our food to spoil. No cable television. Parking garage was incredibly small.
I wouldn’t recommend.
Hi Sheila, your unit was under maintenance during your stay and thankfully we could provide you with an upgraded unit. Cable never has came with our units, as in the description. You are always welcome to log into the Netflix and any other of your favorite streaming apps. The parking garage has been used for years, and although I am sorry you felt it difficult, it is clearly capable of being parked in, even by an unseasoned driver.
2 Stars: Unforseen Circumstances
I am giving the property 2 stars due to the events that my wife and I occurred during our stay for our anniversary. When we first checked in at 4 pm and surveyed the property it was very appealing, but we noticed it was a somewhat hot around 90+ degrees inside. We thought maybe this was due to the AC being off. So we waited a couple hours to see if the the temperature would change. Around 9pm we noticed it hadn't so we contacted the property manager. They did respond, but by this time it was becoming unbearable to stay in so we left and to see if any accommodations could be made for that night. We end up paying for another hotel to stay at that night and came back the following morning at 11am as we were advised the AC technician would arrive then. We waited and the technician didn't arrive till 4pm in between time we had to sit outside on the balcony becuase my wife became faint from heat exhaustion and almost had to go to the ER. We didn't want to leave and miss the technician so we ordered UberEats and found out on our own that the elevators were not working and we had to take the stairs to get food and water. We were staying on the 10th floor! We sat and waited on the patio the whole time as it was to hot in the house and about 80 degrees outside. When the technician did come at 4pm it was finally fixed. The house didn't cool down till 9pm. So basically we went 2 days in an unbearable living situation when our main goal was to just relax the whole stay on location, we've been to Miami several times and were not interested in tourist attractions. We asked would we be refunded for the first night (not even referencing the second day) and we were advised we would have to wait till after our stay and our payment was fully processed for the full stay and incidentals. We still have not been refunded till this day and were very discontent with this. We never give bad reviews on VRBO we just felt this could have been handled better by management.
Hi Reginald, I am sorry you didn't have a 5* stay. The AC runs off of the water system and the city shut it off to do pipe repairs on the island. The entire building was shut off, we had alternative units, and wish you would have told us so we could have moved to your stay to another building. We appreciate your feedback, and again, we always like to know what is going on, so we are able to do our best to accommodate you under any circumstances.
Comfortable for families
Beds were great, kitchen had all the needed equipment, beach was less than 10 minutes by Uber. Area has some very good restaurants, my sons loved an Argentine steakhouse which I can't remember the name. Highly advice all families looking for a calm and cozy place to book this unit.