Jaime From Sextant Stays
- Angielski, Hiszpański
Udogodnienia dotyczące bezpieczeństwa
Usługi na miejscu
Przyjęcia nie są dozwolone
Palenie jest zabronione
Zwierzęta nie są akceptowane
Dzieci są akceptowane
Minimalny wiek wynajmującego:18
Maksymalna liczba osób:4 (do 4 dorosłych)
Don’t stay here!!!!
From the pics you’ll think this property is great ! No!!! Don’t be fooled ! I travel all the time and have never been treated so bad . The lobby in the pics is not what you walk into . There was a family in lobby waiting for maintenance to do patch work in their room . I couldn’t check in on time because Nathaniel was upstairs helping maintenance. So I was told by some lady to go wait in the exercise room an Nathaniel will come get us . Check in was at 4 pm my flight was a little late so I got to the hotel at 4:05 . Waiting 15 mins then he came . He walked us to our room the ladies was still in the process of cleaning our room 😒�.. So they left but did a terrible job . The counters sticky with who knows what . The bathroom half cleaned there was tissue still in the trash can . I pulled the sheets back as I do any place I stay hair was in the sheets. So I called Nathaniel told him I can’t stay here it’s not what I expected and it’s not clean an I wasn’t happy and it smelled so bad ! Not sure what that was . All the doors to the balcony said don’t open . Well if I’m staying I would like to go enjoy the view . He called Tonya the manager she was so rude and not helpful at all she wanted to argue . I told her everything that was wrong and she refused to help saying that she’s familiar with the property it’s clean an I can stay elsewhere. She also informed me that if I called corporate it would be here that answered and on the behalf of Sexton property she’s not giving any refunds take it up with vrbo. I was blown away how she handled the entire situation very rude and unprofessional. So I took it upon myself to check in at Fountain Blue where I was treated as a guest and the stay there was amazing!!!Money for me is not an issue but how you treat guest when they arrive is everything. This place needs new management ASAP !
The gentlemen who worked at the front desk the entire time of my stay was absolutely brilliant.
Customer service was great.
The unit was BEAUTIFUL! Spacious, very clean and felt like home! I will be back for sure! Thank you for hosting myself and my family.
Thank you for the kind words! We hope to have the opportunity to host you again.
Looks can be very deceiving.
On first sight, this property was all we could ask for - spacious, well equipped, beautiful view, wonderful location.
However, on closer inspection, the floors were filthy (including dark hair in both bathrooms). Walking anywhere barefoot resulted in extremely dirty feet - even just out of the shower. Walking to the bedroom required a second washing of feet. Made us concerned about the level of cleanliness in the rest of the unit.
The parking garage consists of two levels. The lower level is supposed to be the easiest to access, but driving into either level was treacherous. The ramp is extremely narrow and angles to the left. One could see where many cars had scraped against the wall trying to navigate up or down. Unfortunately, even with very careful navigation, we too scraped the wall. On our last night, we were forced to use the second floor of the parking garage, as our designated spot was occupied. We managed to get up that ramp, and parked. The next morning, we discovered raw sewage dripping onto our car. Upon inspection, the pipe appeared to have been leaking for quite some time - something we missed in the dark.
Would we return? Absolutely not.
This place was very beautiful and clean....it was my birthday and I was very satisfied
Not far from south beach
I enjoyed my stay 100%
Thank you for choosing to celebrate your birthday with us!It was a privilege to host you! Your group is welcome back anytime, and we hope to see you soon!
Most relaxing vacation I've ever experienced
We arrived on Tuesday, September 24. The directions were accurate and the condo was easy to find. When we entered the condo, we were blown away. The condo was amazingly clean, and the view from every room was absolutely stunning. The first thing we did was put our luggage away and sit out on the living room balcony. The time on the balcony was almost surreal. We had coffee and breakfast every morning on the balcony. We stayed for seven days and six nights. I have a very stressful job and this was exactly what the doctor ordered. The unit was well stocked. One evening we arrived back at the condo around 8:30 pm and I had forgot the code to enter the garage. We called the number we were given by management and I was pleasantly surprised that someone actually answered the phone that late. They texted me the code tight away. I will definitely return.
Our mission is always guest satisfaction.
We love provided our guests with 5 star stays.