To initiate the Ad’s of the apartment never indicated the apartment was located in Oxford Street, it always stated it was in Central London and near Oxford Street and Hyde Park (pls refer to the ad).
The apartment is not located over the shops as you stated the apartment is located in a block of flat called Park West and the block contains 110+ apartments.
The weather in London has taken a twist and it has been hot since early June 2018, and as you would appreciate is beyond our control. A desk fan is always available and for the guests comforts we have included an extra standing fan. If you had mentioned your discomfort of the heat an extra fan or portable air conditioning would have been provided we’re flexible to provided a comfortable stay to our guest.
The bed has a mattress (6months old) and due to many guests different preferences a middle strength orthopaedic mattress is selected and fitted, upon examining the bed mattress the quality is well up to standard and has many years to go. The bed had a bed sheet, duvet and a duvet cover and two pillows. Extra sheets were available at the bottom storage of the bed if extra sheets & covers were required.
The apartments’ kitchen is fully equipped with appliances, cups & mugs, dishes, cooking pans and utensils adequate for 2 people to comply with maximum occupancy.
If you initially thought the apartment was in Oxford Street, that’s an error from your side with all due respect and the ad, never ever indicted the apartment was in Oxford Street. It always stated near to Oxford Street and Hyde Park and they’re less than 5-6 minutes away walking from the apartment. The map link on the ad clearly shows where the apartment is located.
The area Edgware Road is a tourists-oriented neighbourhood, safe and well respected and London in general is a live, busy and multicultural society and we’re proud to welcome anyone from all parts of the world.
